Privacy Policy

Namaste friends!

We at Dhani789 truly care about your privacy and security. As fellow Nepali players, we know how important it is to feel safe when enjoying online games. This Privacy Policy explains in simple words how we collect, use, and protect your personal information. We created this to be clear and transparent so you can play with peace of mind.

Effective Date: July 2026

Last Updated: July 2026

If we make any big changes, we will let you know through the website or email. By continuing to use our platform, you agree to this policy.

1. What Information We Collect

To give you a smooth and safe experience, we collect these types of information:

Personal Details: Your name, date of birth, phone number, email address, and address (mainly for account verification).
Account & Transaction Info: Deposit and withdrawal records, transaction IDs (we support easy local Nepali payment methods).
Technical Information: IP address, device type, browser details, login times, and game activity.
Preferences: The games you like (such as Baccarat, Cricket betting, or Slots) and promotions you join.

2. How We Collect Your Information

We collect information when:

You register an account on our registration page.
You make deposits or withdrawals (check our full Deposit & Withdrawal Guide).
You play Live Casino, Sports Betting, Slots, or other games.
You talk to our customer support or join VIP and referral programs.
Through cookies and similar tools that help us improve the website and App.

3. How We Use Your Information

We only use your data for these main reasons:

To create and manage your account so you can log in easily.
To process deposits, withdrawals, and bonuses (including Welcome Bonus and VIP rewards).
To keep the platform secure and prevent fraud.
To send you relevant offers based on what you like, such as Cricket betting promotions.
To follow laws and our licenses from PAGCOR and Gaming Commission.
To make the platform better for Nepali players with local language support.

4. When We Share Your Information

Your privacy is very important to us. We never sell your personal data. We only share when necessary:

With trusted payment partners to complete transactions.
With regulators or authorities only when required by law.
With certification bodies like eCOGRA and BMM Testlabs for safety and fairness checks.

All sharing is protected by strict agreements.

5. How We Protect Your Data

We use strong security measures:

SSL encryption for all data transfers.
International standards from PAGCOR, eCOGRA, and other certifications.
Strict access controls – only the people who need it can see your data.
Regular security checks and protection from Cloudflare.

We keep your data only as long as needed for the purpose or as required by law.

6. Your Rights and Choices

As a Nepali user, you have these rights:

Ask to see the personal data we hold about you.
Request corrections if anything is wrong.
Ask for deletion of your data (where possible).
Stop receiving marketing messages anytime (unsubscribe easily).

Just contact our support team and we will help you as quickly as we can.

7. Cookies and Tracking

We use cookies to remember your preferences, keep you logged in, and understand how players use the site. You can manage cookies through your browser settings. Note that turning some off might affect your experience.

8. Child Protection and Responsible Gaming

Dhani789 is strictly for adults only. We do not allow anyone under the legal age to play. We strongly support responsible gaming. If you or your friends need help, please visit Be Gamble Aware or GAMCARE. You can also read more on our About Us page.

9. Updates to This Policy and Contact Us

We may update this Privacy Policy from time to time. Please check back occasionally for the latest version.

Got questions? Our 24/7 customer support team is always ready to help in Nepali or English.

Ready to enjoy safe and fun gaming?

Frequently Asked Questions (FAQ)

Does Dhani789 sell my personal information?

No, never. We only share data when necessary and under strict protection.

How safe are my deposit and withdrawal details?

All transactions use SSL encryption and follow international security standards. See our Deposit & Withdrawal Guide for more.

Can I delete my account data?

Yes, you can contact support and request it. We will handle it according to the rules.

Does the platform support Nepali language?

Yes! We have full Nepali language support to make everything easy and comfortable for you.